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Complaint policy The RTPnet Board of Directors reviews complaints and determines subsequent actions. The System Administrator or the Executive Director handle emergency situations. People who note problems in RTPnet Web pages should contact the author (or group) of the page that has the problem. If the author fails to take appropriate action, the Executive Director should be contacted. The Executive Director will attempt to negotiate with the author. Cases of conflict or involving lack of attention will be resolved by the RTPnet Board of Directors. Complaints about actions of RTPnet users, such as harassing email messages, should be directed to the System Administrator. The System Administrator will evaluate the severity of the complaint, canceling a userid, if necessary, and will then forward the complaint to the Executive Director who will negotiate with the individual. If a suitable agreement cannot be reached, the Executive Director will make a recommendation to the Board of Directors. Recommendations include, but are not limited to, cancelation of a userid. Data storage policy Space: RTPnet provides data storage in amounts that vary with the service package for which the member has subscribed. See RTPnet Internet Hosting Services for details. File deletion: RTPnet will delete files associated with a userid when it deletes a userid. See below for more information. RTPnet will delete files at the request of the Executive Director. Pages that have revision dates older than one year are subject to deletion. Web pages may be deleted as the result of complaints about content as described in Complaint Policy. The Executive Director will try to contact the owner of the page before requesting deletion. Disclaimer Access to and use of RTPnet World Wide Web (Web) and Email services is subject to the following terms and conditions: - All materials on the RTPnet Web will be deemed in the public domain, except for any express restrictions included in such files by the submitting party. RTPnet is not responsible for providing notice of or enforcing any such restrictions.
- All parties submitting materials to the RTPnet Web represent and warrant to RTPnet that the submission, installation, copying, distribution, and use of such materials in connection with the RTPnet Web will not violate any other party's proprietary rights.
- RTPnet is not responsible for any errors in the materials provided the RTPnet Web, and all materials maintained on the Web are provided "as is" with no warranties of any kind.
- RTPnet has the right to remove materials stored in the RTPnet Web.
- RTPnet does not guarantee that the system will function error-free or uninterrupted, or that electronic mail will not be lost.
- RTPnet shall not be liable for damages of any kind, including consequential or incidental damages, arising from the submission, installation, maintenance, transmission, copying, modification, distribution or any use of any materials, and you hereby agree to indemnify and hold RTPnet and its officers, directors and members, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of the User Policy or any other Policy set forth on this site, or your violation of any law or the rights of a third party.
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