[Anchasl-l] North Carolina EOS.Web Local Area User Groups
Berry, Mary Wallace
mwberry at novanthealth.org
Thu Mar 8 09:44:08 EST 2012
For anyone interested in joining the North Carolina EOS User Group, our
second meeting is scheduled for March 20, 2012 in Salisbury NC.
If you are interested and need more information, contact me at
mwberry at novanthealth.org or 704-384-5019!
Mary Wallace Berry
Mary Wallace Berry | Novant Health Library and Multimedia Services |
Manager
Presbyterian Hospital | 200 Hawthorne Lane, PO Box 33549 | Charlotte, NC
28233 | (704) 384-4258
* office: (704) 384-5019 | * mwberry at novanthealth.org
My number one job responsibility is to deliver the most remarkable
patient experience, in every dimension, every time.
________________________________
From: EOS International [mailto:eosclientcare at eosintl.com]
Sent: Tuesday, March 06, 2012 7:41 PM
To: Berry, Mary Wallace
Subject: EOS.Web Local Area User Groups
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Hello Everyone!
Over the past 10 months 24 regions have come forward and formed local
area user group meetings! Most of the regions are already meeting
regularly. Several regions are planning their first meeting, and a few
are looking for additional users who would like to participate before
they have their first meeting.
Our newest region is Sacramento California. if you are located in
Sacramento and are interested in participating, please contact Laurel
Espell at laurel.espell at post.ca.gov.
Below you will find the complete list of 24 regions. Please email the
contact listed for the region you would like to participate in, or
obtain additional infomation about the group. You can also find an
updated list on the EOS.Web Online Help Portal (click the "?" icon from
your EOS.Web main menu, then scroll down and click the button called
"Local Area User Group"). The Help Portal will contain status
information about the various groups as it is available.
Finally, if you are interested in forming a local area user group in
your own area, please contact our Client Services group at 888-728-8746
or email us at: support at eosintl.com <mailto:support at eosintl.com> and we
will help you connect with other users in your area. The EOS Community
Forum is also a good way to network with other EOS.Web users, or to post
your interest in forming local area user groups. Register for the
EOS.Web Community Forum at: http://eoscommunity.lefora.com/
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EOS Client Services is happy to assist our local area user groups in any
way that we can!
Sincerely,
Jeff Smith
VP of Client Services
EOS International
800-876-5484 x169
jsmith at eosintl.com <mailto:jsmith at eosintl.com>
United States
North-East Region
New York City
Status: organizing first meeting
Contact: Bess Reynolds of Debevoise & Plimpton LLP at
breynolds at debevoise.com
Philadelphia
Status: holding quarterly meetings
Contact: Mary Newman of Blank Rome LLP at newman-ms at blankrome.com
Washington DC
Status: holding regular meetings
Contact: Charlotte Osborn-Bensaada of Thompson Coburn LLP at
cosbornbensaada at thompsoncoburn.com
Rochester NY / Toronto Canada
Status: looking for additional interested users in this region
Contact: EOS Client Services at support at eosintl.com
Cincinnati
Status: meeting quarterly
Contact: Mary Jo Merkowtiz of Dinsmore & Shohl LLP at
maryjo.merkowitz at dinslaw.com
Southern Region
North Carolina
Status: looking for additional interested users in this region
Contact: Mary Wallace Berry of Presbyterian Hospital at
mwberry at novanthealth.org
South Carolina
Status: holding regular meetings
Contact: Paula Tejeda of Charleston School of Law at
ptejeda at charlestonlaw.edu
New Orleans
Status: looking for additional interested users in this region
Contact: Twila Stevenson of Jones, Walker, Waechter at
tstevenson at joneswalker.com
Houston
Status: looking for additional interested users in this region
Contact: Doris Brooks of Fluor Corporation at doris.brooks at fluor.com
Dallas / Fort Worth
Status: looking for additional interested users in this region
Contact: EOS Client Services at support at eosintl.com
Mid-West Region
Kalamazoo, Michigan area
Status: looking for additional interested users in this region
Contact: Linda Richer of W.E. Upjohn Institute at: richer at upjohn.org
Chicago
Status: holding bi-monthly meetings
Contact: Betty Roeske of Katten Muchin Roseman LLP at
betty.roeske at kattenlaw.com
Minneapolis
Status: holding regular meetings
Contact: Abby Walters of Maslon Edelman Borman & Brand at
abby.walters at maslon.com or contact Jill Strand at jill.strand at maslon.com
Kansas City, Kansas / Missouri
Status: holding regular meetings
Contact: Cheryl Postlewait of Kansas City Kansas Community College at
cpostlewait at kckcc.edu
Denver
Status: holding regular meetings
Contact: Tamara Phalen of Holland & Hart at thphalen at hollandhart.com
Western Region
Seattle
Status: holding regular meetings
Contact: Brenna Louzin of Foster Pepper PLLC at louzb at foster.com
Salem/Portland Oregon
Status: looking for additional interested users in this region
Contact: EOS Client Services at support at eosintl.com
Sacramento
Status:Looking for additional interested users in this region
Contact: Laurel Espell of Commission on Peace Officer Standards &
Training at laurel.espell at post.ca.gov
San Francisco
Status: looking for someone to host and facilitate the first meeting
Contact: EOS Client Services at support at eosintl.com
Ventura
Status: organizing first meeting
Contact: EOS Client Services at support at eosintl.com
Los Angeles
Status: meeting quarterly
Contact: Walter Nelson of RAND Corporation at waltern at rand.org
Phoenix
Status: Looking for additional interested users in this region
Contact: Mike Reddy of Lewis & Roca LLP at mreddy at lrlaw.com
Canadian
Toronto
Status: looking for additional interested users in this region
Contact: EOS Client Services at support at eosintl.com
Winnipeg
Status: looking for additional interested users in this region
Contact: Dawn Bassett of Canadian Grain Commission at
dawn.bassett at grainscanada.gc.ca
International
Costa Rica
Status: holding regular meetings
Contact: Betsy Zuniga of Centro Cultural Costarricense at
betsy.zuniga at centrocultural.cr
Best Practices Implemented by EOS.Web Local Area User Groups
1. There is no minimum or maximum group size. Some groups meet with
as few as 2 or 3 users.
2. The frequency of meetings should be determined by group member
vote. Some groups meet as often as monthly, others quarterly, others "as
needed".
3. The meeting length should also be determined by group member
vote, and should be respectful of members time available and other
commitments. Some groups meet over lunch for 1 hour (everyone brings
their own lunch), others mid-day for 2 hours, and some quarterly groups
meet for 3-4 hours and arrange for lunch to be provided.
4. An agenda of the meeting should be determined by the group via
email prior to the actual meeting, and emailed to every group member by
the facilitator of the upcoming meeting.
5. User groups may wish to spend the first portion of their
meetings with a brief "meet and greet" from each library. It is
recommended that groups spend the majority of the meeting discussing
current issues, as well as product enhancements.
* Topics from the agenda (determined prior to each
meeting) can be assigned to a user to facilitate the discussion. Some of
the groups make an informal presentation on their use of a given EOS.Web
module, or feature(s) within the product. A member of the group presents
their use of the feature to the other group members to show how it is
solving a need in their library. Often this will help other users to
begin to incorporate existing (and sometimes unknown) features of
EOS.Web in their library.
* A portion of the meeting should include discussion of
needed enhancements. EOS.Web's Online Help Portal allows each library to
make enhancement suggestions, as well as Vote on suggestions. The
suggestions with the highest votes are what EOS picks for upcoming
sprint releases. With multiple users attending a local area user group,
and assuming most or all of the users agree on enhancements that are
discussed in the meetings, the user group can greatly influence how
quickly a given suggestion is incorporated into the product if the users
collectively and favorably vote on the suggestion(s) discussed.
6. Some groups span a large geographic area and it is not always
possible for members to travel the distance. It is recommended that
whenever possible, the facilitator of the meeting incorporate a remote
meeting product such as WebEx or Live Meeting, so that remote users can
attend the meeting virtually.
7. When possible, incorporate sufficient time for a quick tour of
the library with the facilitator pointing out areas of interest where
they have found unique solutions to common issues.
8. At the end of the meeting the group should determine who will
host and facilitate the next meeting, and set the date/time or general
timeframe, and scope of the meeting.
9. EOS Client Services is available to attend a portion of the
meeting virtually, to answer questions, discuss topics, and provide
brief product training as requested for specific product areas. To make
arrangements, please contact Jeff Smith, VP of Client Services, at:
jsmith at eosintl.com or 800-876-5484 x169.
EOS International
2292 Faraday Ave
Carlsbad, CA 92008
(800) 876-5484
sales at eosintl.com <mailto:sales at eosintl.com>
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